Community Guidelines

Important

By using the Ryt Life Connect Application and any of the services offered by Ryt Life you consent to following the community guidelines. Should you fail to comply with these guidelines you consent to Ryt Life taking actions to prevent such violations, including but not limited to warnings, suspension or removal from the application or specific services without any right to a refund or alternative remedy.

 

Respect for Personal Boundaries

It is imperative that both the counsellor and the client respect each other’s personal space and boundaries. Any form of physical or emotional overreach should be strictly prohibited.

 

Inclusive Communication

Promoting an environment where every member feels safe to express themselves without fear of judgement or ridicule. Derogatory remarks or actions against any group member based on their identity are unacceptable.

 

Mutual Respect
All participants must treat each other with respect and dignity. Interrupting, talking over someone, or dismissing another’s experiences should be discouraged.

 

Safe Space Policy

The group should be a safe space free from bullying, harassment, and discrimination. Actions or speech that threaten this safe space are addressed immediately.

 

Non-Discrimination
All forms of discrimination are prohibited, including but not limited to the following list:

Direct Discrimination: Treating someone less favourably than others based on characteristics like race, gender, sexual orientation, religion, age, or disability. For example, refusing to provide counselling or differing in the quality of counselling based on these characteristics.

Indirect Discrimination: Policies or practices that apply to everyone but disproportionately affect people with certain characteristics without a justifiable reason. For instance, a group counselling schedule that does not consider the needs of participants with disabilities.

Discrimination by Association: Discriminating against someone because they associate with another person who possesses a particular characteristic, such as having a family member with a disability.

Perceived Discrimination: Treating someone unfavourably based on a belief that they possess a certain characteristic, even if they do not actually possess it.

 

Confidentiality
What is shared in a session remains confidential.

What is shared in the group stays in the group, unless it involves harm to oneself or others. Breaking this confidentiality can be considered harassment.

 

Zero Tolerance for Sexual Harassment

Any form of sexual harassment, including jokes, innuendos, or unwanted physical contact, should be strictly prohibited.

 

Accountability

Participants should be held accountable for their actions. Regular check-ins and feedback sessions are used to help monitor and enforce these behaviours.

 

No Harassment:

All forms of harassment including but not limited to the forms listed below:

Verbal Harassment: Includes derogatory comments, jokes, or threats based on a person’s race, gender, sexual orientation, religion, disability, or any other personal characteristic. This can occur in both individual and group sessions.

Physical Harassment: Any unwanted physical contact or intimidating physical behaviour. In a counselling setting, this could range from inappropriate touching to physically blocking someone’s way.

Psychological Harassment: Actions or words that create a hostile or intimidating environment. This can include manipulation, excessive criticism, or using personal information to belittle or threaten someone.

Sexual Harassment: Unwelcome sexual advances, requests for sexual favors, and other verbal or physical harassment of a sexual nature. This also includes making inappropriate sexual comments or jokes.

Cyber Harassment: In the context of online counselling sessions or communications, this includes sending threatening or offensive messages, emails, or posts.

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