Highlights

Historically, emotions were often viewed negatively in professional environments, perceived as disruptive or unprofessional. Consequently, they were typically suppressed or ignored (Keltner & Lerner, 2010). However, contemporary research emphasises the significance of emotions and emotional intelligence in the workplace. Emotional intelligence, involving the recognition, understanding, and management of one’s own emotions and those of others, is now recognized for its critical role in decision-making, problem-solving, and fostering effective interpersonal relationships (Goleman, 1996; Mayer, Salovey, & Caruso, 2002). This shift reflects a growing acknowledgment that emotional intelligence enhances critical thinking and contributes to more effective and ethical decision-making processes (Damasio, 1990).

Building on the critical role of emotional intelligence in the workplace, the concept of emotional agility serves as a further evolution in understanding how individuals can effectively manage and leverage their emotions in professional settings. Coined by Susan David, emotional agility refers to the ability to navigate one’s thoughts and feelings and adapt responses effectively to various situations (David et al., 2014). Emotional agility is cultivated in two phases. The first phase involves accepting emotions, both positive and negative with equal weight, which provides more clarity on emotional needs. This clarity facilitates a greater pace of flexible processing in emotional processing. The second phase involves viewing emotions from a metacognitive perspective, which facilitates acceptance rather than criticism. Identifying emotions can help individuals move toward appropriate decision-making skills, which are aligned with the bigger values and goals of the individual (David, 2016). This concept underscores the importance of embracing both positive and negative emotions as essential components of human growth and organisational health. It extends these ideas by focusing on the dynamic application of this emotional awareness to various situations, promoting flexibility and responsiveness rather than rigid adherence to preconceived responses (David & Congleton, 2013).

Emotional agility is derived from the foundational principles of emotional intelligence, which emphasise awareness and regulation of one’s own emotions. It has also been suggested that emotional intelligence be viewed as a broader construct and emotional agility as a skill that can be trained and developed, which has proven to be a great success (David, 2016). This approach helps in effectively managing workplace challenges, enhancing decision-making, and improving interpersonal dynamics by allowing for a nuanced understanding of both personal and others’ emotional landscapes. Recent studies highlight how emotional agility contributes to workforce agility by enhancing self-awareness, self-control, and self-motivation, thereby improving interpersonal and social competencies (Hosein & Yousefi, 2012; Mishra & Panwar, 2020). Additionally, emotional intelligence, a related concept, has been identified as a critical element that fosters an organisation’s agility by enhancing employee adaptability and resilience in the face of change (Ashforth & Humphrey, 1995).

In professional environments, where change is constant and uncertainty can prevail, emotional agility becomes a key competency (Reshman & Sripirabaa, 2020). It allows professionals to balance their emotional and cognitive responses, adapt to new circumstances, and respond to setbacks with resilience and a forward-thinking mindset. By cultivating emotional agility, individuals can turn challenging situations into opportunities for innovation and leadership, significantly enhancing their effectiveness and well-being at work (David & Congleton, 2013).

Emotional agility, as an advanced form of emotional intelligence, has emerged as a cornerstone for enhancing workplace dynamics. Its emphasis on the acceptance and strategic utilisation of emotional insights allows professionals to navigate the complexities of modern work environments more effectively. By fostering a culture of adaptability and resilience, emotional agility not only enhances individual capabilities but also fortifies the overall health and agility of organisations. The integration of emotional agility into professional development programs can lead to profound benefits, driving innovation, leadership, and sustainable success.

Keywords:

References

Search

Recent Comments

Keywords

Scroll to Top