1. Professional Cancellation: In the event that a service is cancelled by the professional, clients will be offered the choice to reschedule the service or to receive a full refund. Rescheduling must be agreed upon by both parties and occur within 30 days of the original appointment.
2. Client Cancellation: If a client decides to cancel a booked service, the client must do so at least 24 hours before the scheduled time to avoid charges for any 1-1 services. If the client cancels within this period, no refund will be provided.
3. Non-availability: If the client is not available at the time of the scheduled service and has not provided prior notice according to the terms set forth in section 3(b), no refund will be issued.
4. Subscription Cancellation: Subscribers may cancel their subscription by sending an email to support@rytlife.com . To avoid billing for the next period, cancellation must be made at least 7 days before the end of the current subscription period. No refunds will be provided for the unused portion of the subscription period.
5. No-Refund under certain conditions: In the event that you, the user, are suspended, banned, or otherwise prohibited from using the Application, or any of its features, due to a violation of any user responsibilities or other terms outlined in this Agreement, you acknowledge and agree that you shall not be entitled to a refund of any fees paid. Any such suspension, ban, or prohibition imposed as a result of your breach of this Agreement shall result in the immediate forfeiture of any fees paid, without recourse.
6. Modifications to Service Fees or Payment Terms: Ryt Life reserves the right to modify service fees or payment terms at any time. Any change will be effective within 10 days upon intimation via app or by direct communication to you, unless otherwise noted.
7. Refunds: The application does not provide refunds for services except under extraneous circumstances where Ryt Life is unable to provide the purchased services and as examined on a case by case basis. If you require a refund please contact support@rytlife.com. All refunds will be processed within 15 business days, and refunded to the account from which the payment was processed.
8. No changes to Focus Groups: There are no refund or change request functions for focused groups. If you are unsatisfied you can choose to exit the group but you can not rejoin a new one instead and will be required to make a separate payment for any other focused groups you may want to join.